Student Resources

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The Minnesota Intercollegiate Athletic Conference (MIAC) has postponed all competition until January 2021. The delay in competition will grant institutions, staff, and students additional time to adjust to new safety protocols on campus in the COVID-19 era while also allowing for continued testing and treatment developments, which remain a key factor for the return of athletics across the nation. MIAC coaches have begun work on building a framework and schedules for a compressed conference season beginning in January 2021.  The MIAC also approved legislation for a five-year eligibility relief package to match NCAA Eligibility Bylaws and accept all NCAA blanket waivers, allowing student-athletes impacted by COVID-19 to plan their academic paths with maximum flexibility.

Visit the athletics page for more info.

Campus Cupboard

The Campus Kitchen team is now dropping off orders in the Urn/Mort lobby near the residence life desk.  Please fill out what you need from the Cupboard and the date you want the items dropped off as often as you need:
Campus Cupboard delivery request form

Campus Parking

In an effort to support faculty, staff, and students in fall, and to allow for maximum flexibility on campus, we are not requiring parking permits in Augsburg-owned surface lots during the fall semester.  This “no permit required” policy right now does include Augsburg-owned streets where parking is available. These streets are 8th Street South, between 20th Avenue South and 21st Ave South; and 21st Ave South, between 7th St South and the Interstate 94 sound barrier. Please email with other questions.

We will continue to monitor the parking lots and may require permits at a later date if the number of vehicles exceeds our expectations. We will give ample notice to the community when the decision is made to return to requiring permits in Augsburg-owned parking lots.

For those who are on campus regularly and are interested in underground parking, we have permits for Luther and Oren Gateway underground garages for sale.

Permit prices are listed on the Department of Public Safety website,

CARES Act Student Aid

(updated July 31) – Under the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act, Augsburg is issuing $700 of relief funding to day undergraduate students and $275 of relief funding to graduate and adult undergraduate students enrolled in the spring semester 2020. The U.S. Department of Education has directed that these funds be paid directly to students and did not allow the funds to be distributed using the university’s student accounts system, so the payments will be delivered to students via emailed digital checks, using their email address.

May 21 (first 30 day report)
Augsburg University acknowledges that it has signed and returned to the Department of Education the Certification and Agreement and the assurance that the institution intends to use no less than 50 percent of the funds received under Section 18004(a)(1) of the CARES Act to provide Emergency Financial Aid Grants to students. $1,629,621 of funds have been allocated to Augsburg University from the DOE pursuant to the institution’s Certification and Agreement for Emergency Financial Aid Grants to Students. No funds have been received or distributed by Augsburg as of this date.

July 7 (first 45 day report)
$1,380,225 of Emergency Financial Aid Grants were distributed on May 28 to students under Section 18004(a)(1) of the CARES Act. 2,526 students at Augsburg University are eligible to participate in the federal student financial aid programs under Section 484 of the Higher Education Act  of 1965, as amended, and thus are eligible to receive Emergency Financial Aid Grants to students under Section 18004(a)(1) of the CARES Act. All 2,526 students have received an Emergency Financial Aid Grant at Augsburg University under Section 18004(a)(1) of the CARES Act. 

Read more about CARES Act Student Aid

Class Schedule

For Fall 2020, Augsburg is offering face-to-face, hybrid, and online classes. Records and Registration is updated to show the format for each fall course with schedule details, including technology platforms and instructor availability outside class hours. 

Watch “Augsburg Course Formats in Fall 2020” to learn more.

Clinical and field experiences: Special rules may apply for supervised clinical or field experiences in programs such as education, nursing, or social work. Some of these experiences cannot be moved online given the requirements of accreditors and licensing agencies. Others might continue if the clinical partner determines it is possible to meet new health guidelines. If students cannot complete these courses this semester, Augsburg will assign a grade of “X” to show that the clinical or field experience could not be completed during the semester for reasons beyond Augsburg’s and the student’s control. The “X” grade will be replaced by the grade the student earned when the experience is completed.

Cleaning and Disinfecting

Cleaning and disinfecting of high touch surfaces reduces the germs in an area and possible spread of COVID-19. The university is cleaning and disinfecting high-touch surfaces throughout each day. Some areas across campus have cleaning materials that individuals may use before and after spending time in an area. The best way to protect yourself is to wash your hands or use hand sanitizer before using an area and afterward. 

Watch “Keeping Spaces Clean and Safe During COVID-19” to learn more.

HINT: Carry hand sanitizer and disinfectant wipes so you may clean an area before (for your health) and after (for the next person’s health) use. 

COVID-19 Testing

Augsburg has a relationship with the People’s Center Clinic and Services across the street from the Minneapolis campus. The clinic offers COVID-19 testing that’s free to students without insurance and covers uninsured portions for those who do have insurance.


There are two dining options open to all students, faculty, and staff. Einstein’s provides hot sandwiches and coffee drinks along with chilled beverages and grab-and-go items. Payment at Einstein’s is limited to Flex points, meal replacement, and credit cards. Christensen Center Commons offers grab-and-go items for all meals as well as expanded hot breakfast and lunch service. The Commons accepts all meals plans, including Flex points, and credit cards. There are no cash transactions at either location at this time.

Kafe Kafeega in the Hagfors Center and Nabo are temporarily closed.

Watch “Campus Dining During Fall 2020” to learn more.

Face Coverings

Beginning on Saturday, July 25, 2020, Minnesota Governor Tim Walz mandated face coverings be worn in all public indoor spaces and indoor businesses as well as outdoors when physical distancing is not possible to maintain. All students, staff, and faculty must wear face coverings in any common areas while on Augsburg property. We recommend having multiple face coverings (3-5 cloth coverings is ideal). Using cloth coverings enables you to wash them regularly so you always have a clean face covering available. 

Watch “Let’s Face It: Auggies Care” to learn more.

Masks are available for purchase in the bookstore or on the bookstore’s website. The masks come in a package of two for $9.98.

HINT: Have 3-5 cloth coverings that you keep in prominent places – your car (commuters), residence hall (resident students), and in your bag/backpack. Don’t leave home without it (or 3).

Grading Option

In March 2020, Augsburg moved to alternative modes of course delivery for the remainder of the Spring 2020 term. In an attempt to respond to this disruption and support students in finishing courses and programs while maintaining the integrity of grading systems, faculty voted to amend a number of grading policies. Most of these policies were extended through Summer 2020.

Changes to policy that became permanent and will apply to Fall 2020 term (and beyond) include: 

  • A low pass (LP) grade has been permanently added to the P/N grading scale for undergraduate courses. Please note the LP grade will not meet requirements for courses that require a minimum C- or P grade. 
  • The grade scale for undergraduate courses is P = C- or above; LP = D-, D, D+; and N = F.  Students earn credit for a P or LP grade. P, LP, and N grades do not impact GPA.  
  • Students may change their grading option to P, LP, or N in Records and Registration by the deadline published in the academic calendar. Course instructors will not be notified of the request. The Registrar’s Office will manually change the earned letter grade to P, LP, or N after final grades are posted.

Policies that are reinstated for the Fall 2020 Semester: 

  • Students electing P/LP/N are subject to limits on the type and number of credits which may count for P/LP/N grades.  A maximum number of 24 P/LP/N credits may be applied to graduation; a maximum of 8 P/LP/N credits may be applied to a major; and a maximum of 4 P/LP/N credits may be applied to a minor. The P/LP/N credits taken during Spring 2020 do not count toward a student’s maximum number of P/LP/N credits.
  • Students must request the grading option change by the date posted on the academic calendar.  
  • Certain courses have restrictions and are offered on one grading system only (e.g., required undergraduate nursing courses are graded only using traditional A-F grades).
  • Graduate students may not request P/LP/N grading. 
  • Elected P/LP credits earned in Fall 2020 term (and beyond) will not be counted as part of the 56 traditionally graded credits required for Latin Honors consideration for undergraduate students. 
  • Augsburg’s standard policy for determining undergraduate Dean’s List recognition will remain in place for Fall 2020 term. 
  • The standard SAP review for undergraduate students will take place after Fall 2020 term (2.0 GPA and 67% completion rate required). Students not meeting SAP requirements will be placed on probation or suspension per the SAP policy. 
  • All other policies outlined in the academic catalog related to P/LP/N grading will apply to Fall 2020 term (and beyond).

Students enrolled in courses at another ACTC institution will follow the Fall 2020 grading policy and process at their home institution.

Hand Hygiene

Frequent hand washing is critical throughout the day. The recommended length of time to wash hands is a minimum of 20 seconds with soap and water. Hand sanitizer will be available at the entrances of buildings on campus and may be used as a supplement when using soap and water is not possible. 

When you use a tissue, promptly throw it away and wash your hands with soap and water for at least 20 seconds.

HINT: Use the mantra – BEFORE & AFTER. Wash your hands (or use hand sanitizer) before and after every activity – class, eating, hanging out, talking with a classmate or professor, using the restroom, etc. Keep a small bottle of hand sanitizer with you for easy access.


The Augsburg University Helpline is available to handle questions from students, faculty, and staff.


Phone: 612-474-3100

Submit a question using the online form

Life on Campus

Student leaders, clubs, and organizations have planned various events and opportunities to be engaged on campus, including a dynamic Augsburg Bold speaker series on the Quad. Spaces, such as student lounges, study spaces, computer labs, etc. are available on campus for commuter students to study and relax, even as we maintain social distancing practices. 

Mental Health

This is a stressful time. As such, it can raise or increase mental health issues, such as stress, feelings of isolation or fear, anxiety, sadness, and loneliness. When we’re stressed or anxious, we can experience changes in sleep or eating patterns, difficulty sleeping or concentrating, and/or increase our use of tobacco, alcohol, and/or other substances. Addressing these and other mental health-related issues earlier rather than later can lead to a sense of relief, an awareness that you are not alone, and may enable you to meet your goals effectively. 

Here are some links to the Center for Wellness and Counseling website for information that may assist you and others. 

Manage Health and Stress Management Apps & Podcasts 

Coping with COVID resources 

Student Support Guide 

HINT: Be proactive and check out these resources before you might need them. Consider talking with someone at the Center for Wellness and Counseling (CWC) at the beginning of the semester so you know them when you might need to talk with them later in the semester.

Counseling appointments at the CWC are now available through secure Zoom or phone. To schedule an appointment, contact the CWC front desk at 612-330-1707, or email at  For more information on counseling appointments and who qualifies for the telehealth appointments, see the CWC main page.
Other services available to all students through the CWC:
  • The After Hours Urgent Phone Counseling line is open 24/7 when the CWC is closed. Call 612-330-1707 and choose Option 1.
  • Skills Group (an online psychoeducation and support group). Contact Josh Kent at for more information.
  • Mobile-friendly help for stress, anxiety, and depression through the TAO online self-help program is now available to the entire Augsburg community.
  • Our website lists several self-help resources, including these topics: depression, anxiety, skills to feel better now, self-care for activists, and healing from racial trauma.
  • Follow us on Instagram at #augsburgcwc for more resources.

Physical Distancing

Physical distancing is a crucial part of monitoring your own health and safety. The appropriate distance between two individuals is 6 feet away, approximately 2 arm lengths away from each other indoors and outdoors. Physical distancing reduces the spread of COVID-19. 

HINT: Instead of shaking a hand of or hugging someone you know, extend your arm to establish approximately 3 feet of distance and ask the other person to do the same to establish 6 feet between you. 

In order to maintain appropriate physical distancing of 6 feet between you and anyone else, each public area on campus has an occupancy count set for the room. The occupancy listed for the space is the maximum number of people allowed for safety. Also, circles placed 6 feet apart on the floor in public areas delineate the recommended distance between community members. 

Quarantine and Isolation

Quarantine is required when you might have been or were exposed to COVID-19. It helps prevent community spread. Even if you do not feel sick or have COVID-related symptoms, you need to stay home, separate yourself from others, and monitor your health. You need to quarantine if you were within 6 feet of someone who tested positive for COVID-19 for at least 15 minutes, you had direct physical contact with the person (touched, hugged, kissed), you shared eating utensils or drank from the same container, or they sneezed, coughed, or somehow got respiratory droplets on you, or you provided care at home to someone who tested positive. 

Stay home and monitor your health for 14 days after your last contact with the person who tested positive. 

If you are in quarantine, you need to complete this online form. 

The form is monitored by Alicia Quella, who is the Program Director and Department Chair of the Physician Assistant Program and Associate Professor at Augsburg University. She will contact you to see how you are feeling, answer any questions you may have, and provide you with resources if needed. 

Students living in the residence halls who are unable to go home will quarantine in their space and monitor their health. Meals may be picked up by friends or delivered upon request. Resident students will be given specific protocols to follow by the Department of Residence Life. 

Students in quarantine whose class participation may be impacted need to contact their professors and discuss ways to remain active in each class. 

HINT: Talk with family, extended family, and friends and make a plan for what you will do if you may have been or were exposed to someone who tested positive for COVID-19 and need to quarantine yourself. 

Isolation is required when you test positive for COVID-19. Isolating yourself from others helps prevent community spread. Anyone who tests positive, those with symptoms and those who are asymptomatic, needs to separate themselves from others. Resident students will be given specific protocols to follow by the Department of Residence Life. 

Recently revised guidelines from the CDC state that the isolation period exists for 10 days and may be discontinued 10 days after the first symptom, resolution of a fever for at least 24 hours without the use of fever-reducing medication, and improvement of any additional symptoms. People with mild to moderate COVID-19 may leave isolation without receiving a negative COVID test. The isolation period for individuals with no symptoms is 10 days after receiving the positive test. 

Students living in the residence halls who are unable to go home will isolate in a designated space on campus. Meals will be delivered to the student. Someone from the Contact Tracing Team will check in and follow up with the student every day. 

Students in isolation whose class participation may be impacted need to contact their professors and discuss ways to remain active in each class. 

HINT: Talk with family, extended family, and friends and make a plan for what you will do if you test positive for COVID-19 and need to isolate yourself.


Spring registration for undergraduate students starts November 5. Specific registration timeline windows can be found on the Registrar’s Spring Semester 2021 page.

For all students, registration will remain open until the drop/add deadline for each term. 

Residence Halls

Our residence halls are open. The Department of Residence Life sent students information about health and safety precautions related to COVID-19 in advance of their move-in.

Augsburg is working to ensure that Minnesota Department of Health guidance is carefully observed in residential spaces. Our custodial team has been intensifying its work, observing new protocols as they clean and disinfect common areas and high-use touch points, such as doorknobs and elevator buttons.

We have a no guests policy for all residence hall units through at least September 25.

Student Employment

As with our regular employees, we support extending to student workers the opportunity to work remotely when possible and appropriate. A few work assignments may continue on campus, too, so long as the supervisor agrees, health guidelines and protocols are observed, and the student remains well. 

Student Services Index

Featuring 40+ searchable info boxes, the Student Services Index explains how to access departments and services during a unique time when there are both in-person and virtual opportunities for engagement. The tool provides bite-sized descriptions, location and contact information, and additional key details for the Augsburg offices and departments that are dedicated to student success and support.

Check out the Student Services Index today.

Study Abroad

Global Twin Cities Scholars is an engaging program that connects first-year Auggies to culturally diverse Midtown Minneapolis and Mexico. Mexico-based faculty teach courses online, and the program concludes with a 10-day trip to Mexico where Augsburg will cover airfare, lodging, and meal expenses. Learn more from the Center for Global Education and Experience.

Symptom Screening – Daily

CampusClear is a brief self-screening free application for iPhone and for Android that everyone in the Augsburg community must complete daily. Self-screening is an easy action to take and one that is critical in helping reduce the spread of COVID-19. 

Watch “Symptom Screening App” to learn more.

HINT: Set an alarm on your phone that reminds you each day to complete the app. 

Technology Resources

Augsburg’s Information Technology (IT) team has posted information about access to laptops and internet for students who do not already have those tools for online coursework. 

Tuition Freeze and Suspension of Finance Charges

In May, Augsburg announced that it will freeze undergraduate tuition at the 2019-20 level for the 2020-21 academic year. At the same time, the university increased the total financial aid awarded to students in 2020-21, as we have over the last several years. This means that returning undergraduate students will not see their tuition increase this fall, and new, incoming day undergraduate students will see a lower tuition rate than was originally presented to them but still receive the full dollar amount of the financial aid awarded to them by the university.

Recent Communications to Students

COVID-19 Guest Policy (August 28)

Remote Learning, Studying, and Eating Spaces Fall 2020 (August 28)

Top 2 Things Students Need to Know This Week (August 26)

Community Commitment Statement (August 25)

Message to students: restricting activities before returning to campus (August 18)

Auggie Guide for Students – Fall 2020 (August 1)

MIAC Postpones Competition Seasons for Several Fall Sports to Spring (July 28)

Provost letter to new and returning traditional undergraduate students (July 27)

Upcoming Fall 2020 Town Hall Sessions for Parents and Families (July 27)

President’s Fall 2020 Planning (July 9)

Letter about Augsburg Bold fall 2020 plan (June 11)

Top 2 Things Students Need to Know this Week (May 19)

Top 3 Things Students Need to Know this Week (May 14)

Top 3 Things Students Need to Know this Week (April 30)

Top 3 Things Students Need to Know this Week (April 23)

Top 2 Things Students Need to Know this Week (April 15)

Other Resources

New Augsburg University Helpline to handle questions from students, faculty, and staff.  The Helpline will be open from noon to 4 p.m. each day. Call 612-474-3100. We will expand Helpline hours beginning March 30.