Student Resources

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Q and A

Athletics

For intercollegiate athletic teams, the Athletics Department will adhere to the testing protocol outlined by the NCAA and Minnesota Department of Health, which ensures student-athletes and necessary athletics staff are tested and individuals with COVID-19 or exposed to someone with the virus are quickly moved into isolation and quarantine to mitigate spread.

The MIAC Presidents’ Council has approved plans to move forward with spring and postponed fall sports competition. This includes baseball, softball, golf, outdoor track and field, cross country, football, soccer, and volleyball. Details are available in “MIAC announces plans for spring competition.” Augsburg is allowing a limited number of spectators to its home outdoor athletic competitions this spring. Details are available in “Spectator policy set for Augsburg events this spring.”

Per the NCAA Division III blanket waiver issued last October, student-athletes may compete up to the established dates of competition maximums without being charged a season of intercollegiate participation during the 2020-21 academic year. All MIAC programs in the competition segment will follow the safety guidelines recommended by the NCAA Medical Advisory Board and Minnesota Department of Health.

Campus Cupboard

The Campus Kitchen team is now dropping off orders in the Urn/Mort lobby near the residence life desk.  Please fill out what you need from the Cupboard and the date you want the items dropped off as often as you need:
Campus Cupboard delivery request form

Campus Parking

The Department of Public Safety will continue to offer free surface lot parking to all students, staff, and faculty to begin the spring semester. If you choose to park in our surface lots, you will not need to display a permit or register you vehicle through the parking services site; however, we strongly suggest registering your vehicle with contact information so DPS staff can get a hold of you if there are any issues with your vehicle.

We will continue to monitor the surface lots and may require permits later in the semester. If we determine permits are necessary later in the semester, we will provide ample notice and opportunity to purchase them.

Spring semester underground permits for both the Oren Gateway and Luther garages are available for purchase on the Parking Services website. Permit prices are listed on the Department of Public Safety parking webpage.

Please email publicsafety@augsburg.edu with any questions.

CARES Act Student Aid

Under the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act, Augsburg is issuing $700 of relief funding to day undergraduate students and $275 of relief funding to graduate and adult undergraduate students enrolled in the spring semester 2020. The U.S. Department of Education has directed that these funds be paid directly to students and did not allow the funds to be distributed using the university’s student accounts system, so the payments will be delivered to students via emailed digital checks, using their augsburg.edu email address.

Read more about CARES Act Student Aid

Class Schedule

Augsburg University anticipates a return to face-to-face classes in the fall. For full details, read President Paul Pribbenow’s email from March 22, “Our plans for Fall 2021.”

Clinical and field experiences: During the pandemic, special rules may apply for supervised clinical or field experiences in programs such as education, nursing, or social work. Some of these experiences cannot be moved online given the requirements of accreditors and licensing agencies. Others might continue if the clinical partner determines it is possible to meet new health guidelines. If students cannot complete these courses this semester, Augsburg will assign a grade of “X” to show that the clinical or field experience could not be completed during the semester for reasons beyond Augsburg’s and the student’s control. The “X” grade will be replaced by the grade the student earned when the experience is completed.

Cleaning and Disinfecting

Cleaning and disinfecting of high-touch surfaces reduces the germs in an area and possible spread of COVID-19. The university is cleaning and disinfecting high-touch surfaces throughout each day. Some areas across campus have cleaning materials that individuals may use before and after spending time in an area. The best way to protect yourself is to wash your hands or use hand sanitizer before using an area and afterward. 

Watch “Keeping Spaces Clean and Safe During COVID-19” to learn more.

HINT: Carry hand sanitizer and disinfectant wipes so you may clean an area before (for your health) and after (for the next person’s health) use. 

COVID-19 Testing

Key points for spring semester 2021:

  • Testing is available at several locations for no cost.
  • The most effective time to get a test is 5-7 days after exposure.
  • When transmission rates are high, individuals should consider periodic testing (e.g., weekly) even if there is no known exposure.
  • Staff, faculty, and student workers may use their work hours to get periodic COVID-19 tests.

The availability of COVID-19 testing has improved significantly since last fall. Tests are now available in Minnesota to anyone who wants one—you do not need to have symptoms or an exposure to someone with the virus. Of course, if you have symptoms or have been exposed to someone with a confirmed or suspected case of COVID-19, you should get a test.

The most effective time to get a test is 5-7 days after exposure. The incubation period for COVID-19 is two to 14 days. If you get tested immediately after an exposure, the virus level may still be too low to be detected, resulting in a negative test result even though you may still develop COVID-19.

Regular testing. When transmission levels are high in the area, many people report getting COVID-19 without knowing where or how they were exposed. Getting tested on a regular basis (e.g., every 5-7 days) even if you don’t have symptoms can help identify people who are infected even before they have symptoms and ensure they isolate early to avoid spreading the virus to others.

Testing locations in the area:

  • Testing is available 12:30-4 p.m. Mondays at the People’s Center across the street from campus. This is a throat-swab test and is available whether or not you have health insurance. Please fill out this form once to be tested as many times as you need.
  • The state of Minnesota offers fast and accurate at-home saliva testing, at no cost, to any person who feels they need a test.
  • The Minnesota Department of Health also operates community testing centers across the state. These are saliva tests and require no identification or insurance. Appointments are recommended, but they accommodate walk-ins as well.
  • Several area pharmacies, clinics, and hospitals also offer tests. For more information, see this searchable map with locations, hours, and eligibility requirements.

Negative COVID-19 Test Results

According to the CDC, if you receive a negative result from a COVID-19 test result, that means that you probably were not infected at the time the sample was collected. You should continue to take precautions against COVID-19, including washing your hands often, keeping 6 feet of distance between yourself and those you do not live with, and wearing a mask in public.

In addition, the Minnesota Department of Health states that if you were in close contact with someone who has been diagnosed with COVID-19, you need to stay home for 14 days after your last contact with that person, even if your test result is negative. This is to avoid exposing others if your test result was a false negative. If you develop symptoms after your negative test result, you will need to get tested again.

COVID-19 Vaccines

The Minnesota COVID-19 Response site offers information on the COVID-19 vaccine, including who is eligible and where the vaccine is being offered. You can also sign up for Vaccine Connector, which will alert you when you are eligible to receive a vaccine and connect you to resources to schedule a vaccine appointment. MPR News offers helpful tips in “How to find a COVID-19 vaccine in Minnesota.”

For more information COVID-19 vaccines, please visit Vaccine Info.

Dining

There are two dining options open to all students, faculty, and staff. Einstein’s provides hot sandwiches and coffee drinks along with chilled beverages and grab-and-go items. Payment at Einstein’s is limited to Flex points, meal replacement, and credit cards. Christensen Center Commons offers grab-and-go items for all meals as well as expanded hot breakfast and lunch service. The Commons accepts all meal plans, including Flex points, and credit cards. There are no cash transactions at either location at this time.

Kafe Kafeega in the Hagfors Center and Nabo are temporarily closed.

Watch “Campus Dining During Fall 2020” to learn more.

Face Coverings

All students, staff, and faculty must wear face coverings in any common areas (anywhere outside of an individual office or residential unit) while on Augsburg property, even after being fully vaccinated. Minnesota Gov. Tim Walz mandated, beginning on Saturday, July 25, 2020, that face coverings be worn in all public indoor spaces and indoor businesses as well as outdoors when physical distancing is not possible to maintain.  

Watch “Let’s Face It: Auggies Care” to learn more.

Masks are available for purchase in the bookstore or on the bookstore’s website. The masks come in a package of two for $9.98.

HINT: Have three to five cloth coverings that you keep in prominent places – your car (commuters), residence hall (resident students), and in your bag/backpack. Don’t leave home without it (or three).

REMINDER: We ask that students strictly follow mask and distancing practices in all indoor spaces during this time. The informal study areas are one of the places on campus where we saw the largest number of issues with people not following public health practices. We ask that you renew the commitment to follow the guidelines during this time when transmission rates of the virus are so high in our region.

Grading Options: Temporary Grading Policies for Spring 2021
Updated 02/02/2021

The temporary grading policies that were implemented in fall 2020 will extend into spring 2021.

Students may elect Pass/Low Pass/No Pass (P/LP/N) grading for any or all of their spring 2021 full-term, Time 1, or Time 2 courses (please see the full update for important considerations and exceptions/exclusions).

Important Highlights:

  • P/LP grades elected for the Fall 2020 and Spring 2021 terms will not count towards the maximum P/LP grades allowed for graduation.

  • All F grades will automatically be changed to N grades.

  • The following notation will be added to all transcripts: “Due to the ongoing COVID-19 pandemic, Augsburg University made exceptions to the normal grading policy in Spring 2021.”

  • All other grading policies are outlined in the academic catalogs and will apply.

The grading option change function will be available in Records & Registration through the posted withdrawal dates on the academic calendar for each term. After that date and until one week after final grades are due for that term, students can declare P/LP/N grading with either the Time 1 Grade Option Change Form or the Full and Time 2 Grade Option Change Form. Students wishing to switch from P/LP/N back to Traditional grading must email the Registrar’s Office at registrar@augsburg.edu.

If you have questions about how electing P/LP/N grades may impact dean’s list, applying to graduate school, qualifying for Latin Honors, or SAP probation/suspension, please work with your faculty mentor, academic advisor, or program director.

Hand Hygiene

Frequent hand washing is critical throughout the day. The recommended length of time to wash hands is a minimum of 20 seconds with soap and water. Hand sanitizer will be available at the entrances of buildings on campus and may be used as a supplement when using soap and water is not possible. 

When you use a tissue, promptly throw it away and wash your hands with soap and water for at least 20 seconds.

HINT: Use the mantra – BEFORE & AFTER. Wash your hands (or use hand sanitizer) before and after every activity – class, eating, hanging out, talking with a classmate or professor, using the restroom, etc. Keep a small bottle of hand sanitizer with you for easy access.

Helpline

The Augsburg University Helpline is available to handle questions from students, faculty, and staff.

Email: helpline@augsburg.edu

Phone: 612-474-3100

Submit a question using the online form

Life on Campus

Student leaders, clubs, and organizations have planned various events and opportunities to be engaged on campus, including a dynamic Augsburg Bold speaker series on the Quad. Spaces, such as student lounges, study spaces, computer labs, etc. are available on campus for commuter students to study and relax, even as we maintain social distancing practices. 

Mental Health

This is a stressful time. As such, it can raise or increase mental health issues, such as stress, feelings of isolation or fear, anxiety, sadness, and loneliness. When we’re stressed or anxious, we can experience changes in sleep or eating patterns, difficulty sleeping or concentrating, and/or increase our use of tobacco, alcohol, and/or other substances. Addressing these and other mental health-related issues earlier rather than later can lead to a sense of relief, an awareness that you are not alone, and may enable you to meet your goals effectively. 

Here are some links to the Center for Wellness and Counseling website for information that may assist you and others. 

Manage Health and Stress Management Apps & Podcasts 

Coping with COVID resources 

Student Support Guide 

HINT: Be proactive and check out these resources before you might need them. Consider talking with someone at the Center for Wellness and Counseling (CWC) at the beginning of the semester so you know them when you might need to talk with them later in the semester.

Counseling appointments at the CWC are now available through secure Zoom or phone. To schedule an appointment, contact the CWC front desk at 612-330-1707, or email at detloff@augsburg.edu.  For more information on counseling appointments and who qualifies for the telehealth appointments, see the CWC main page.
Other services available to all students through the CWC:
  • The After Hours Urgent Phone Counseling line is open 24/7 when the CWC is closed. Call 612-330-1707 and choose Option 1.
  • Skills Group (an online psychoeducation and support group). Contact Josh Kent at kent@augsburg.edu for more information.
  • Mobile-friendly help for stress, anxiety, and depression through the TAO online self-help program is now available to the entire Augsburg community.
  • Our website lists several self-help resources, including these topics: depression, anxiety, skills to feel better now, self-care for activists, and healing from racial trauma.
  • Follow us on Instagram at #augsburgcwc for more resources.

Physical Distancing

Physical distancing is a crucial part of monitoring your own health and safety. The appropriate distance between two individuals is 6 feet away, approximately two arm lengths away from each other indoors and outdoors. Physical distancing reduces the spread of COVID-19. 

HINT: Instead of shaking a hand of or hugging someone you know, extend your arm to establish approximately 3 feet of distance and ask the other person to do the same to establish 6 feet between you. 

In order to maintain appropriate physical distancing of 6 feet between you and anyone else, each public area on campus has an occupancy count set for the room. The occupancy listed for the space is the maximum number of people allowed for safety. Also, circles placed 6 feet apart on the floor in public areas delineate the recommended distance between community members. 

REMINDER: It is important at this time that everyone in all facilities, including the library, wear face coverings and refrain from meeting in close proximity with small groups.

Physical Health

The gymnasium and athletics fitness centers will be open to all students, staff, and faculty (no guests). The facilities are managed on a first-come-first-served basis, and the number of people will be limited to allow for proper distancing. Those entering the facilities must wear sign in, display their Campus Clear app, and have their temperature taken. Masks are required at all times when using the athletic facilities, including during exercise. The dome and ice rink will have more limited hours and availability; see the Athletics information on the Student Services Index for specific hours and contact information.

Augsburg University Athletics also provides several links to at-home workouts that can be done with minimal or no equipment.

Quarantine and Isolation

Quarantine is required when you might have been or were exposed to COVID-19. It helps prevent community spread. Even if you do not feel sick or have COVID-related symptoms, you need to stay home, separate yourself from others, and monitor your health. You need to quarantine if you were within 6 feet of someone who tested positive for COVID-19 for at least 15 minutes, you had direct physical contact with the person (touched, hugged, kissed), you shared eating utensils or drank from the same container, or they sneezed, coughed, or somehow got respiratory droplets on you, or you provided care at home to someone who tested positive. 

Stay home and monitor your health for 14 days after your last contact with the person who tested positive. 

If you are in quarantine, you need to complete this online form. 

The form is monitored by Alicia Quella, who is the program director and department chair of the Physician Assistant Program and associate professor at Augsburg University. She will contact you to see how you are feeling, answer any questions you may have, and provide you with resources if needed. 

Students living in the residence halls who are unable to go home will quarantine in their space and monitor their health. Meals may be picked up by friends or delivered upon request. Resident students will be given specific protocols to follow by the Department of Residence Life. 

Students in quarantine whose class participation may be impacted need to contact their professors and discuss ways to remain active in each class. 

HINT: Talk with family, extended family, and friends and make a plan for what you will do if you may have been or were exposed to someone who tested positive for COVID-19 and need to quarantine yourself. 

Isolation is required when you test positive for COVID-19. Isolating yourself from others helps prevent community spread. Anyone who tests positive, those with symptoms and those who are asymptomatic, needs to separate themselves from others. Resident students will be given specific protocols to follow by the Department of Residence Life. 

Recently revised guidelines from the CDC state that the isolation period exists for 10 days and may be discontinued 10 days after the first symptom, resolution of a fever for at least 24 hours without the use of fever-reducing medication, and improvement of any additional symptoms. People with mild to moderate COVID-19 may leave isolation without receiving a negative COVID test. The isolation period for individuals with no symptoms is 10 days after receiving the positive test. 

Students living in the residence halls who are unable to go home will isolate in a designated space on campus. Meals will be delivered to the student. Someone from the Contact Tracing Team will check in and follow up with the student every day. 

Students in isolation whose class participation may be impacted need to contact their professors and discuss ways to remain active in each class. 

HINT: Talk with family, extended family, and friends and make a plan for what you will do if you test positive for COVID-19 and need to isolate yourself.

Registration

Summer/fall registration for undergraduate students starts March 24. Specific registration timeline windows can be found on the Registrar’s Fall and Summer Semester 2021 page.

For all students, registration will remain open until the drop/add deadline for each term. 

Residence Halls

Our residence halls are open. The Department of Residence Life sent students information about health and safety precautions related to COVID-19 in advance of their move-in.

Augsburg is working to ensure that Minnesota Department of Health guidance is carefully observed in residential spaces. Our custodial team has been intensifying its work, observing new protocols as they clean and disinfect common areas and high-use touch points, such as doorknobs and elevator buttons.

We currently limit guests to two from the resident halls per unit. Guests do not include students, family, or friends from off campus.

Student Emergency Fund Request Form

Students in need of emergency financial assistance to help cover expenses such as food, rent, medication, or course materials should fill out the Student Emergency Fund Request Form.

Student Employment

As with our regular employees, we support extending to student workers the opportunity to work remotely when possible and appropriate. A few work assignments may continue on campus, too, so long as the supervisor agrees, health guidelines and protocols are observed, and the student remains well. 

Student Services Index

Featuring 40+ searchable info boxes, the Student Services Index explains how to access departments and services during a unique time when there are both in-person and virtual opportunities for engagement. The tool provides bite-sized descriptions, location and contact information, and additional key details for the Augsburg offices and departments that are dedicated to student success and support.

Check out the Student Services Index today.

Study Abroad

Global Twin Cities Scholars is an engaging program that connects first-year Auggies to culturally diverse Midtown Minneapolis and Mexico. Mexico-based faculty teach courses online, and the program concludes with a 10-day trip to Mexico where Augsburg will cover airfare, lodging, and meal expenses. Learn more from the Center for Global Education and Experience.

Symptom Screening – Daily

CampusClear is a brief self-screening free application for iPhone and for Android that everyone in the Augsburg community must complete daily. Self-screening is an easy action to take and one that is critical in helping reduce the spread of COVID-19. 

Watch “Symptom Screening App” to learn more.

HINT: Set an alarm on your phone that reminds you each day to complete the app. 

Technology Resources

Augsburg’s Information Technology (IT) team has posted information about access to laptops and internet for students who do not already have those tools for online coursework. 

Tuition Freeze and Suspension of Finance Charges

In May, Augsburg announced that it will freeze undergraduate tuition at the 2019-20 level for the 2020-21 academic year. At the same time, the university increased the total financial aid awarded to students in 2020-21, as we have over the last several years. This means that returning undergraduate students will not see their tuition increase this fall, and new, incoming day undergraduate students will see a lower tuition rate than was originally presented to them but still receive the full dollar amount of the financial aid awarded to them by the university.

Recent Communications to Students

Email from President Pribbenow: Gov. Walz dials back COVID-19 restrictions (May 7)

Email from VP of Operations: Timely – COVID-19 Vaccine Opportunity Monday, April 19/May 17 at Central Lutheran Church (April 15)

Email from VP of Operations: Timely Information: Vaccine Opportunity at People’s Center Clinic (April 15)

COVID-19 Vaccine FAQs (April 15)

Email from President Pribbenow to Students: Our Plans for Fall 2021 (March 22)

A-mail: Free On-Campus COVID-19 Testing (March 3)

A-mail: Sign Up for the Minnesota COVID-19 Vaccine Connector (February 26)

Temporary Changes to Grading Options for Students for Fall 2020 and Spring 2021 (February 2)

Email from Vice President of Operations: COVID-19 Campus Update Spring 2021 (January 8)

Auggie Guide for Spring Semester 2021 (January 7)

A-mail: Textbook Rental Charge Deadline Extended to December 28 (December 17)

A-mail: Textbook Rental Return (December 8)

From the Dean of Students: Finishing the Semester Strong (December 1)

COVID-19 Campus Update from President Pribbenow (November 20)

Email from Vice President of Operations: New Statewide Restrictions and Free On-campus Testing (November 10)

A-mail: Free Testing for COVID-19 (November 10)

Guest Policy Change from Dean of Students (October 18)

COVID-19 Guest Policy from Dean of Students (August 28)

Remote Learning, Studying, and Eating Spaces Fall 2020 (August 28)

Top 2 Things Students Need to Know This Week (August 26)

Community Commitment Statement (August 25)

Message from Dean of Students: Restricting Activities Before Returning to Campus (August 18)

Auggie Guide for Students – Fall 2020 (August 1)

MIAC Postpones Competition Seasons for Several Fall Sports to Spring (July 28)

Provost Letter to New and Returning Traditional Undergraduate Students (July 27)

Upcoming Fall 2020 Town Hall Sessions for Parents and Families (July 27)

President’s Fall 2020 Planning (July 9)

Letter About Augsburg Bold Fall 2020 Plan (June 11)

Top 2 Things Students Need to Know this Week (May 19)

Top 3 Things Students Need to Know this Week (May 14)

Top 3 Things Students Need to Know this Week (April 30)

Top 3 Things Students Need to Know this Week (April 23)

Top 2 Things Students Need to Know this Week (April 15)

Other Resources

New Augsburg University Helpline to handle questions from students, faculty, and staff.  The Helpline will be open from noon to 4 p.m. each day. Call 612-474-3100. We will expand Helpline hours beginning March 30.