MFA Device Enrollment

In order to use Duo, Augsburg’s Multi-Factor Authentication (MFA) platform, you must enroll a mobile device to serve as the 2nd factor in your login process.  Faculty, Staff, and Student Workers who currently use the RemoteWork or OpenVPN environments have been sent emails from Duo inviting you to enroll.  If you did not get an email, please contact your LFC or techdesk@augsburg.edu.

To enroll, please follow these steps:

  1. Open the enrollment email either on your computer or your mobile device.  The email will look similar to the one below. 

Hello, Your company is now rolling out Duo Security, a friendly and secure way for you to log into your organization's applications. Your manager has invited you to set up your account for Duo so you can start logging in. To begin, click this link to enroll a phone, tablet, or other device:

  1. Select the type of device you are about to enroll.  (Mobile phone is recommended)

What type of device are you adding? Mobile phone, Tablet or Security Key. Continue

  1. Enter your mobile phone number

Enter your phone number. Continue

  1. Select the type of mobile phone from the list

What type of phone is 612.123.4567? iPhone, Android or Windows. Continue

  1. On your mobile device, go to the App Store, Google Play Store, or Windows Phone Store to download and install Duo Mobile. If you opened the enrollment email on your computer, complete this step and move to step 7. 

Install Duo Mobile for iOS. Launch the Apps Store app and install Duo Mobile

  1. If you opened the enrollment email on your device, click “Take me to Duo Mobile” and you are done.  Your device has been enrolled and it is ready to get push notifications to Approve or Deny log in requests

Duo image showing Approve or Deny requests

  1. If you began the enrollment process on your computer, you’ll now need to activate Duo Mobile by scanning the barcode with the app’s built-in barcode scanner.

Activate Duo Mobile for iOS and tap Continue

  1. If this is the device you’ll use most often with Duo then you may want to enable automatic push requests by changing the when I log in: option and changing the setting from “Ask me to choose an authentication method” to “Automatically send this device a Duo Push”  and click Finish Enrollment.

My Settings and Devices. When I log in: Automatically send this device a Duo push

  1. Your device is ready to approve Duo push authentication requests. All you need to do is tap Approve on the Duo login request received at your phone.

Duo ready to Approve or Deny login requests.