Our Structure
The Information Technology Department at Augsburg University consists of three teams: Enterprise Information Systems, Systems and Networking, and User Support. Each team has a Director that is responsible for the smooth operation of the team and collaboration between the teams.
The Information Technology department is shared with Luther Seminary across the river in St. Paul. Some staff work on both campuses and some staff work primarily at a single campus.
IT Systems Issue Reporting
Use this form to report when an IT system is down or offline.
Our Staff
Scott Krajewski
Director of IT and Chief Information Officer
krajewsk@augsburg.edu
612-330-1471
Enterprise Information Systems
Chris Jacobsen
Associate Director of Shared Services Enterprise Applications
cjacobsen003@luthersem.edu
651-641-3223
Heidi Albers
Enterprise Applications Specialist II
halbers@luthersem.edu
651-641-3398
Kathy Kuross
Senior Programmer Analyst
kuross@ausburg.edu
612-330-1365
Vacant
Programmer Analyst
raymond@augsburg.edu
Erin Voss
Programmer Analyst
voss@augsburg.edu
612-330-1138
Systems and Networking
Matt Schornstein
Associate Director of IT Systems
schornst @ augsburg.edu
612-330-1288
Joe Fortier
System Administrator
fortier @ augsburg.edu
612-330-1479
Dan Malvin
System Administrator
malvin @ augsburg.edu
612-330-1473
Dustin Williams
Systems Administrator
dwilliams001 @ luthersem.edu
651-641-3207
Nate Wolter
System Administrator
woltern @ augsburg.edu
612-330-1141
User Support
Jim Matthias
Assistant Director of User Support
matthias@augsburg.edu
612-330-1475
Laurel Forsgren
Associate Director of Online Learning, Luther Seminary
lforsgren001@luthersem.edu
651-523-1661
Jacob Fredrickson
Computing Technologies Support Specialist
jfredrikson001@luthersem.edu
651-641-3228
John Knowles
Classroom and Presentation Space Technology Manager
knowles1@augsburg.edu
612-330-1790
Tyler LeClear Vachta
Administrative Liaison for Computing
vachta@augsburg.edu
Nathan Lind
Academic Liaison for Computing
lindn@augsburg.edu
612-330-1469
Franz Santander
Manager of Help Desk Operations and Student Support
santand@augsburg.edu
612-330-1480
Eric Strom
Academic Liaison for Computing
strom@augsburg.edu
612-330-1739
Bonnie Tensen
E-Learning Specialist
tensen@augsburg.edu
612-330-1574
Marilyn Wetterer
Interim Academic Liaison for Computing
wetterer@augsburg.edu