Congratulations to Jack Hein, Admissions Operations Coordinator for receiving the March Auggie Pride Award. New in August, Jack hit the ground running and his colleagues, student workers, and prospective students have been impacted by his presence. Staff Senate admires the work he does everyday and are honored to award him with this month’s Auggie Pride Award.
Nomination: Jack Hein, Admissions Operations Coordinator, started at Augsburg in August 2017. August is really when admissions starts getting busy, however, that’s didn’t affect Jack of any sort as he is a true professional. Jack immediately jumped into the vortex of craziness without any hesitation by answering phones his first week and working with the Auggie Ambassadors on how to improve the service at the Admissions Front Desk. Jack truly brings his personality of a kind person, warm thoughts and more importantly his ability to stay calm when it is extremely busy. Jack works closely with our Auggie Ambassadors to the point that he has trained in over 15 students to be independent at the front with limited supervision. In addition Jack is always “hungry” to add to his skills by taking on additional tasks such as document processing, updating forms, and managing social media. We are blessed to have Jack part of our team.