Notification – Information Technology (IT)

Internet Maintenance – Overnight 4/16-4/17

One of our redundant Internet Service Providers will be performing emergency maintenance on Internet fiber circuits.

During this time, there will be two brief 2-5 minute period where some internet traffic may reroute to secondary internet providers.

Maintenance Window:
4/16/2019 – 4/17/2019
11:00pm – 4:00am

Estimated Downtime within Maint. Window:
Internet Traffic: two separate 2-5 minutes windows while internet traffic reroutes to redundant providers.
If on campus, you may see a short 2-5 minute disruption in your ability to get to some web sites or streaming services.
If off campus, you may experience a short 2-5 minute disruption in your ability to get to some Augsburg services.

If you have questions, contact the TechDesk, your LFC, or Matt Schornstein, Associate Director IT Systems

Meltdown and Spectre vulnerabilities

The latest computer vulnerabilities, being called Meltdown and Spectre, relate to how the CPU (brain) of computers operates. The major software vendors are releasing patches to their software (Windows, MacOS, linux) to deal with the vulnerabilities.

We are updating servers as the updates are made available by vendors. We may have to schedule some off-hours downtime for major services to complete the patching.

For institutional PCs we’ll be pushing out updates once they are available. For Macs those will be pushed by Apple through the App Store under the Apple Menu. On your personal computers be sure to run your system updates.

Early news reports suggest computers may become slower after the patching though whether that will be noticeable will likely depend on how old the computer is.

We’ll be monitoring this as it continues to unfold.

Scheduled Maintenance 4/26

As a part of utility relocation preparation for Hagfors Center construction, Information Technology is required to perform maintenance on one of our redundant fiber internet connections.

Maintenance Window:
4/26/2016
9:00pm – 11:00pm

Estimated Downtime within Maint. Window:
Internet Traffic: 1-2 minutes
Augsburg Network Services at Luther Seminary (PA Program): 30-60 minutes

Description:

On Tuesday, April 26, beginning at 9:00pm and lasting until approximately 11:00pm, our redundant fiber connection will be reconfigured potentially causing a 1-2 minute network outage while Internet traffic flows to our other internet connection.

If on campus during this time, you may experience a 1-2 minute of issues contacting some web pages before resolving correctly. Simply refresh the page and it should resolve shortly. Access to Moodle on-campus will be uninterrupted.
If off campus during this time, you may experience a 1-2 minute period where you are unable to access Augsburg web sites (moodle, etc) before resolving correctly. Simply refresh the page and it should resolve shortly.

Also, Augsburg network services at Luther Seminary for the PA Program will be unavailable for the duration of the reconfiguration.