Facilities Request On-Line System Instructions

*Log into Augnet with User Name and Password to Inside Augsburg page

*Select ‘Facilities Request’ listed under ‘Administrative Tasks’ on left-hand side of page.

Submitting a Request:

Click on ‘Submit a Request’ (left hand column)

Where it says ‘Please select your Facility’, click on the double arrow (>>) to the right of Augsburg College.

Under ‘Select Building’, use the drop down arrow to see all choices and then highlight the building where the work will be performed. Click on the double arrow to the right of the highlighted building.

The Request Form for the selected building will open. Please fill in or pick from the dropdown menus information to complete all six (6) boxes.
-Area:  select room # or exact location from the dropdown fields
-Request:  the more information you can provide the better.

Hit ‘Submit’ button.  A screen will appear with work request number and you will also be notified of the status of your request via email.  Make sure you note the work request number of your submittal.  You will use this later if you need to check on the status of work.

Checking A Request:

Input the number of your work request in the ‘Search By Number’ field (left hand column) and then click on the double arrow and you will be able to see status information.

EMERGENCY REQUESTS

Please remember the EMERGENCY REQUESTS should still be handled by calling Public Safety at x1717. They will coordinate the appropriate response.

Thank you for using iServiceDesk!